Make sure the zone isn’t already connected
Connect codes only work once. Make sure you’re using the same Windows login you used to connect. Soundtrack can only be connected to one Windows account at a time.
Check firewall settings
Check the following ports are open for outbound traffic:
- 443 (TCP) – HTTPS
- 53 (UDP/TCP) – DNS
- 123 (UDP) – NTP
Remove Soundtrack and reinstall it
Download the latest version.