How to invite a company user

Company users can see and control every location and zone on the account. If someone should only manage certain venues, invite them as a location user instead.

Invite a company user

1. Log in to your account.
2. Click your company name in the top-right corner, then ‘Company settings’.
3. Click ‘Users’, then ‘Invite user’.
4. Enter the person's email address. They'll get an email with a link to join.

User rights

For more control, you can give a user one of these rights:

• Admin: add locations and zones, update payment details and invite new users.
• Activate zones: add locations and zones and update payment details.
• Contact: receive email communications about the account.

The invite isn't working

There's no resend button. If the email hasn't arrived or the link gives an error, remove the pending invite and send a new one:

1. Go to ‘Company settings’ → ‘Users’.
2. Click the three dots next to the pending user and choose ‘Remove’.
3. Click ‘Invite user’ and invite them again.

Move a company user to specific locations

1. Add the user to the locations they should have access to.
2. Remove them from ‘Company settings’ → ‘Users’.