For Soundtrack to work, your firewall needs to allow outgoing traffic for the player. Check that the following ports and all host names are open for outbound traffic:
- 443 (TCP) - HTTPS
- 53 (UDP/TCP) - DNS
- 123 (UDP) - NTP
Note: these settings apply to all supported devices and the devices don’t need any ports for incoming traffic.
Equipment or software that intercepts or filters web traffic such as proxies, web filtering devices or security appliances, aren’t supported. If you use these solutions in your network, the player must be excluded from being affected or Soundtrack can’t work.